Privacy Policy

At Makkah to Taif Taxi, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or requesting our taxi and private transportation services.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, when it may be shared, how long we may retain it, and the rights you may have regarding your personal data.

Our privacy practices are intended to provide transparency to visitors and customers and to support compliance with applicable laws and regulations, including the Personal Data Protection Law of the Kingdom of Saudi Arabia, where applicable.

By using our website or contacting us about our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We May Collect

Depending on how you interact with our website and services, we may collect information that you voluntarily provide to us.

This may include:

Your name
Phone or WhatsApp number
Email address, if provided
Pickup location
Drop-off or destination location
Travel date
Preferred pickup time
Number of passengers
Luggage or transportation requirements
Information included in your messages or booking enquiries
Other information you voluntarily provide when contacting us

We may also receive certain technical information automatically when you visit our website, depending on the website’s configuration and the technologies being used.

This may include information such as:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate website usage information
Date and time of website visits
Referring website or webpage

We only intend to collect information that is reasonably necessary for the purposes described in this Privacy Policy.

2. How We Collect Information

We may collect personal information through:

Information you submit through our website
Contact or enquiry forms, where available
WhatsApp or other communication channels you use to contact us
Information you provide when requesting a taxi or private transfer
Information provided during the booking process
Website technologies such as cookies or similar technologies, where applicable
Information generated when you browse or interact with our website

When you contact us through WhatsApp, your communication is also subject to the privacy practices and terms of the relevant communication provider.

3. Why We Collect Your Information

We may use the information you provide for legitimate business and service-related purposes, including:

Responding to your enquiries
Communicating with you about your transportation request
Arranging or coordinating taxi and transfer services
Confirming journey details
Understanding your pickup and destination requirements
Providing customer support
Improving our website and services
Maintaining website security
Preventing misuse, fraud, or unauthorized activity
Complying with applicable legal and regulatory requirements
Maintaining appropriate business and service records

We do not collect personal information simply for the purpose of collecting it. Information should be used for a clear and relevant purpose connected with our website or services.

4. Makkah to Taif Taxi Booking Information

If you contact us to arrange a Makkah to Taif taxi or Taif to Makkah taxi, we may need certain information to understand and coordinate your journey.

This may include your pickup location, destination, travel date, preferred time, passenger information, luggage requirements, and contact details.

Providing this information allows us to communicate with you regarding your transportation enquiry and help arrange the requested service.

Please do not send unnecessary sensitive personal information through our website, WhatsApp, or other communication channels.

5. How We Use Your Contact Information

If you provide your phone number, WhatsApp number, or email address, we may use it to:

Respond to your enquiry
Discuss your transportation requirements
Confirm booking information
Contact you regarding your requested service
Provide customer support
Follow up on an enquiry when reasonably necessary

We do not intend to use your contact information for unrelated purposes without an appropriate legal basis or your permission where required.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve website functionality, understand how visitors use the website, maintain security, or support other website functions.

Cookies are small files or pieces of information that may be stored on your device when you visit a website.

Depending on the technologies installed on our website, cookies may be used for purposes such as:

Essential website functionality
Website performance
Understanding visitor activity
Improving user experience
Measuring website traffic

You can usually manage or disable cookies through your web browser settings. However, disabling certain cookies may affect some website functionality.

Important: The exact cookies and third-party technologies used by the website should be reviewed periodically so this section accurately reflects the website’s current technical configuration.

7. Third-Party Services

Our website may use third-party services or platforms to support website functionality, communication, analytics, security, hosting, or other business operations.

Where third-party services process personal information on our behalf or collect information through their own technologies, their processing may also be governed by their respective privacy policies and terms.

We do not intend to share personal information with third parties except where reasonably necessary to provide our services, operate our website, comply with legal requirements, protect our rights, or otherwise process information in accordance with applicable law.

We recommend reviewing the privacy policies of any third-party service that you choose to interact with.

8. Sharing Personal Information

We may disclose personal information when reasonably necessary for purposes such as:

Providing or coordinating requested transportation services
Communicating with customers
Using service providers that support our business or website
Maintaining website security
Complying with applicable laws, regulations, legal requests, or governmental requirements
Protecting the rights, property, safety, or security of our business, customers, or others
Preventing fraud, abuse, or unauthorized activity

We do not intend to sell your personal information as a business practice.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure.

For this reason, you should avoid sending unnecessary sensitive information through online forms, email, WhatsApp, or other communication channels.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, meet legal or regulatory requirements, or protect our legitimate interests.

When personal information is no longer reasonably required, it may be deleted, destroyed, anonymized, or otherwise handled in accordance with applicable legal requirements and our data-management practices.

The actual retention period may vary depending on the type of information and the reason it was collected.

11. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights regarding your personal information.

These rights may include the ability to:

Request information about personal data we hold about you
Request access to your personal data
Request correction or updating of inaccurate personal information
Request deletion or destruction of personal information where legally applicable
Request a copy of your personal data where applicable
Withdraw consent where processing is based on consent and withdrawal is legally available
Raise a concern or complaint regarding our handling of your personal information

The Saudi Personal Data Protection Law requires data controllers to make a privacy policy available and to explain data-subject rights and how those rights can be exercised.

To make a privacy-related request, please contact us using the details provided below.

12. How to Submit a Privacy Request

If you would like to ask about your personal information, request an update, or raise a privacy concern, contact us through:

WhatsApp: +966 57 491 5372

Please provide enough information for us to understand your request and, where necessary, verify your identity before providing or changing personal information.

We will handle requests in accordance with applicable laws and regulations.

13. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly request unnecessary personal information from children. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action where required.

14. Links to Other Websites

Our website may contain links or references to external websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

When you leave our website, we recommend reviewing the privacy policy of the external website before providing personal information.

15. International Data Transfers

Depending on the technology and service providers used to operate our website or communicate with customers, personal information may potentially be processed or stored outside the Kingdom of Saudi Arabia.

Where applicable, such processing or transfer will be handled in accordance with relevant legal and regulatory requirements.

Because the actual providers and hosting arrangements used by a website can change, the website owner should periodically review its technical services and update this section when necessary.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website technology, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date shown at the beginning of this page.

We encourage visitors and customers to review this page periodically to stay informed about how personal information is handled.

17. Contact Us About Privacy

If you have questions about this Privacy Policy, our data practices, or the way we handle your personal information, please contact us.

Makkah to Taif Taxi